Balance Grille will Re-define the Asian Fast-Casual Franchise Industry
Since our inception, our uniquely innovative concept, Balance Grille has disrupted, elevated and re-defined the Asian Fast-Casual industry like never before. And this month, we announced our national expansion plans through a unique franchise opportunity focused on highly-qualified multi-unit operators.
Now is the time to franchise with the rising leader in Asian Fast-Casual.
Thirteen years ago, our visionary leaders, Prakash Karamchandani (PK) and HoChan CJ Jang (CJ), united forces to create Balance Grille, and since then, we have accomplished some pretty extraordinary things. We have built a stellar reputation, centered on the things that matter to us most: transparency, authenticity, and a digital-first approach.
As we step into the franchising space and prepare for nationwide expansion, we will continue to break barriers and reinvent what people know to be Asian fast-casual.
Guided by Transparency
At Balance Grille, we are transparent in everything we do – from our menu, to our operations and our people. Our food is prepared with fresh, whole ingredients, in an open-kitchen format, entirely customizable, and made to order. We are “clean eating meets fast-food” – fresh ingredients, prepared daily, and delivered responsibly.
Today, sustainability efforts are significantly increasing, and businesses everywhere are assessing their contribution. Since the beginning, we have developed a refined focus on clean, sustainable eating and a literal approach to menu transparency. In the fast-casual space, we know one thing to be true: consumers want their food fast. We believe that not only should food be flavorful and quickly accessible, but also healthy and ethically sourced.
Balance Grille is committed to the cities we call home, the people we love to serve, and the team that helps us to do just that. Offering well-paying work, with well-rounded training is how we emphasize autonomy for our tight-knit, top-notch team. In a market that is facing the so-called “talent challenge,” our focus on autonomy, inclusivity and opportunities for advancement have us defeating the odds.
Our model is unbeatable, and franchise partners will find it seamless. We offer a customizable work experience, which has been the key to attracting and retaining the best talent. We have an industry-leading 2.46 years average tenure after the first 60 days of employment and 75% of employees trained as shift leaders.
We have developed a managerless employment model based on continuous learning and self-driven advancement through an app-based LMS, in addition to peer accountability through digital task lists. We’ve also integrated tech and operations, deep-sixing the new millennium’s “no cell phones” rule in favor of a pragmatic alternative. Balance employees use their phones for training, tracking work, scheduling, switching shifts and more, opening up lines of communication that make the business more effective.
A Digital-First Approach
At Balance Grille, we are rooted in efficiency. As the industry continues to move towards digital automation, we have already solidified our reputation as trailblazers in this space, weaving tech into every aspect of the brand to optimize both the customer and employee experience.
Our unique approach to transparency, innovation and continuous improvement has earned us a spot on QSR’s 40/40 List for 2022 as well as Fast Casual’s Top 100 Movers and Shakers for 2017, 2018, 2019, 2020 and 2022, calling attention to our dedication to tech innovation and creativity.
Every Balance Grille location includes iPad-based kitchen operations, kiosk ordering, and our award-winning loyalty app with integrated online ordering and curbside check-in and automated administration. In fact, our loyalty app was even honored alongside some of the biggest national brands as a 2018 Technology and Trends Silver Award Winner by Loyalty360, which recognizes brands that build lasting and profitable relationships with customers.
Join Us Now
Our innovative franchise model is looking to partner with highly-qualified, multi-unit operators through 5-store minimum area development commitments. “We strongly put an emphasis on the community here at Balance Grille and believe that our operators will not only help us reach new markets, but also continuously improve our brand,” said Co-Founder, Prakash Karamchandani (PK).
This is only the beginning for Balance Grille, and what started as a dream between two college friends, has quickly grown into a thriving business, backed by dynamic leadership, ahead-of-the-curve technology and great-tasting, good-for-you food. Balance Grille is gearing up to take the fast-casual franchising industry by storm, and we invite you to join us on our journey as a re-define clean eating and the Asian category alike.